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If you would like to update your ownership details, please click here to fill up our online form, attach a copy of your Vehicle Registration details and submit the form. Updates will be reflected in your account in 3-5 working days.

If you would like to update your ownership details, print and fill up our form, attach a copy of your NRIC and Vehicle Registration details and email all documents to CustomerAssistanceCentre@cyclecarriage.com.sg. Updates will be reflected in your account in 3-5 working days.

You can learn more and register your interest for a test drive on this page.

Our Service Advisor will advise you on an approximate collection time during your servicing consultation.

All vehicles must be collected by 7pm from Monday to Friday, and 1pm on Saturday. In the event you cannot make it, please call our Service Centre before 5pm to arrange pick up at the security guard post.

The right tyre pressure for your vehicle can be found on the label pasted at the lower part of the B Pillar on the driver side.

Since nitrogen molecules are bigger than air molecules, nitrogen-inflated tyres maintain pressure 3 to 4 times longer than those inflated with air. Hence, you will not have to reinflate your tyres as often as you normally would. Pumping nitrogen into tyres also help to lengthen the wear and tear of these tyres.

Please check the terms of your warranty of your Sales Agreement. The expiry date of your warranty is 3 years or 100,000km mileage from the date of registration of your vehicle , whichever comes first.

Electric Vehicles (EV) have fewer moving parts. Nevertheless, components like the vehicle’s structural integrity, body condition, lighting, braking and wheel systems are subject to common wear and tear over time. Periodic maintenance and inspection by our Certified EV Specialist is required to ensure the vehicle meets safety and roadworthiness standards, and to mitigate failure or premature wear on any components.

For DC journey charging, the charging time from 10-80% is less than 30 mins in optimum conditions on a charger with maximium power of 150kW. On a home wallbox of 7.4kW, charging from 10-80% takes less than 7 hours. For the Pro+ and BRABUS, charging rates of 22kW are also possible on an appropriate AC charger giving a 10-80% charging time of less than 3 hours.

More information can be found on this page.

Singapore offers a growing network of electric car charging stations, both public and private. You can find them conveniently located across the island in places like shopping malls, car parks, petrol stations, and commercial buildings. Some popular charging providers include BlueSG, Charge+, SP Group, and Shell Recharge. You can easily locate these stations through various apps like PlugShare or the specific provider's app.

There are two main types of electric car chargers available in Singapore:
AC Chargers: These are slower chargers typically used for home or overnight charging. They come in various power levels, with 7.4kW being a common option for home wallboxes.
DC Chargers: These are fast chargers often found at public charging stations. They can significantly reduce charging time, with some 150kW chargers capable of charging your smart from 10% to 80% in under 30 minutes.

The cost of charging an electric car in Singapore varies depending on the provider, type of charger, and electricity tariff. Public charging stations typically charge based on either time or energy consumed (kWh). It's worth noting that electricity tariffs can fluctuate, so it's best to check with the provider for the most accurate pricing.

The charging time depends on several factors, including the battery size of your electric car, the type of charger used, and the initial charge level. DC fast chargers can charge your smart #1 and smart #3 from 10% to 80% in under 30 minutes, while AC chargers typically take longer, with 7.4kW home wallboxes charging from 10% to 80% in less than 7 hours.

The average price of an electric car in Singapore can vary greatly depending on the brand, model, and features. However, with government incentives and rebates, the prices have become more competitive in recent years.

The price of the 2024 smart #1 and #3 cars vary between the Pro+ and BRABUS model and if you have selected any additional features. You can find the latest pricing details and available models on our website or by visiting our showroom.

The smart #1 electric car offers a range of up to 420km (WLTP) whereas the smart #3 offers a range of up to 435km (WLTP) on a single charge which makes it ideal for daily commuting or even longer journeys.

The Singapore government offers several rebates to encourage the adoption of electric vehicles. These include the Vehicular Emissions Scheme (VES) rebates and the Electric Vehicle Early Adoption Incentive (EEAI). The amount of rebate depends on the vehicle's emissions and efficiency.

The road tax for electric cars in Singapore is calculated based on the vehicle's power rating. Generally, electric cars have lower road tax rates compared to petrol or diesel vehicles.

Owning an electric car like the smart #1 comes with many benefits, including:
‍● Lower operating costs:Electricity is generally cheaper than petrol or diesel.
‍● Reduced emissions:Electric cars produce zero tailpipe emissions, contributing to a cleaner environment.
‍● Quieter and smoother ride:Electric motors offer a quieter and more refined driving experience.
‍● Government incentives:You can benefit from various rebates and tax benefits in Singapore.

smart cars are becoming increasingly popular for their innovative features and focus on urban mobility. They are known for their compact size and agile handling, and are ideal for navigating crowded city streets and tight parking spaces. smart cars utilise electric powertrains, offering a sustainable and eco-friendly alternative to traditional petrol or diesel vehicles.

You can find the digital manual for your #1 and #3  here.

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Click here for more information on the smart Showroom.

Click here for more information on smart Authorised Service Centres.

In the event of a vehicle breakdown, please call Cycle & Carriage Customer Assistance at 6471 9111 or Cycle & Carriage 24/7 Roadside Assistance at +65 6475 9000

Should you require towing services back to Cycle & Carriage Singapore Authorised Service Centres, please call +65 6475 9500 (24/7 Roadside Assistance).

Do you need help with something not covered in FAQs? Get in touch with our Cycle & Carriage Customer Assistance at 6471 9111.